Terms & Conditions
We reserve the right to change our, policies and these Terms and Conditions at any time. You will be subject to the policies and Terms and Conditions in force at the time that you use the website and it is your responsibility to check these regularly before ordering. This does not affect your statutory rights.
About us – The website is operated by us SED Developments. We are a company registered in England and Wales. Our registered office address is: SED Developments, 552 Cricklade Road, Swindon, Wiltshire SN2 7AH
Making a Contract with us and Ordering Online Shopping -
You can select goods from the website and add them to your shopping cart, you can then monitor the details of your spending by checking the details displayed on the screen at any time.
When you have finished shopping you can proceed to the secure checkout within the website where you will be able to view what you have selected and delete or add goods as desired. To proceed with your order we will require your name, postal address and e-mail address.
Promotional Prices only apply during the period stated. All prices quoted on our website are in UK pounds and are inclusive of VAT (Value Added Tax). Once the order is placed you will receive an email confirmation that the order has been received and is being processed. The order confirmation is not a guarantee that the goods will be supplied.
We reserve the right to cancel your order if we have insufficient stock, do not deliver to your area or the product was listed at an incorrect price.
If we cannot fulfil your order we will notify you of the order cancellation via email within five days.
We will email you confirmation that your order has been shipped.
Goods – SED Developments takes reasonable care to ensure that the published product details, specifications and suitability information appearing on Ebay are correct at the time when the relevant information was entered onto the system. All information provided is approximate and is provided in good faith. We endeavour to ensure that colours in images appear as realistic as possible, however they are for illustrative purposes only.
Owing to the limitations of digital reproduction on different web browsers, we cannot guarantee exact colour depiction. Although we aim to keep the website as up to date as possible the information appearing on this website at a particular time may not always reflect the position at the exact moment you place an order.
Availability and Delivery – SED Developments endeavour to ensure availability of all advertised goods and endeavour to deliver all goods within 7 working days, (working days are Monday to Friday and do not include Bank Holidays) of receipt of your order (it is often much sooner).
We will inform you as soon as possible if goods you have ordered are not available and we will refund all monies paid by you in connection with these goods unless you request, replacement goods. If there is a delay we will inform you of this via email and the product will be dispatched as soon as it is available. If you have ordered multiple goods they may arrive separately.
SED Developments has no liability to you for any delay in the delivery of products ordered. We do our best to get all orders sent out as quickly as possible. You have the right to cancel delayed orders at any time, just contact email@example.com . Occasionally, we may have to withdraw goods because they have been discontinued or are not available from the manufacturer.
If we have dispatched your goods via a courier, they will require your signature. If after two failed attempts the goods may be returned to us, we reserve the right to charge you an additional re-delivery charge.
Price & Payment – Payment to SED Developments. All prices are quoted in pounds sterling (£) and include Value Added Tax (VAT) at UK rates. It may be necessary to adjust prices in the event of an increase in VAT rates, or as a result of a manufacturer’s price increase. Customers are entitled to a full refund if this is not acceptable. Postage and Packing costs are clearly detailed within the website. If a problem in supply should occur, your payment method will be refunded as soon as possible. The refund may take a couple of days to show as cleared funds on your Paypal account, depending on the payment provider. If your delivery address is outside of the UK, you may be required to pay import duties and taxes when your SED Developments order reaches your country. These and any additional charges for customs clearance are your responsibility.
Delivery and Postage – Goods will be dispatched to the address given by you in your order. If you change the delivery address once the goods have been dispatched to you, we reserve the right to pass on any additional charges made to redirect your delivery.
Goods will not be dispatched for delivery by us, until we have received full payment for the goods, including any applicable delivery charges, in cleared funds. Orders would normally be delivered within 7 working days, (working days are Monday to Friday and do not include Bank Holidays) of your order being placed. We will endeavour to send out your goods sooner. You should be aware that when delivery dates coincide with public holidays your delivery time may take longer.
In the event of your order being delayed due to unforeseen circumstances we shall contact you by email to advise you on the revised delivery date of your goods. The majority of UK orders will be delivered using Royal Mail.
Please check your delivery any goods found missing or damaged should be notified to SED Developments within fourteen (14) days of receipt of the goods.
Cancellations - Orders may be cancelled at any time up to fourteen (14) calendar days after the day of delivery.
Orders can also be cancelled any time before they are dispatched. If you wish to cancel an order, before it has been dispatched, please contact us within 12 hours of ordering. If your order has left us and is in transit, you will be required to take delivery of this parcel and to return it to us as described in our Returns and Refunds Policy.
You must cancel your order via email firstname.lastname@example.org
If cancelling an order you must return the goods to us unused, in their original packaging, and in the same condition as when you received them. The goods need to be returned to us within 14 days of cancellation and at your own expense and risk. The goods must be packaged and shipped appropriately to protect against damage. SED Developments reserve the right to refuse to accept returned goods that are not in their original condition. We don’t guarantee that we will receive your returned goods.
We won’t ask you for a reason for cancelling, however if you could give us a brief explanation it will help us improve the service we give customers in the future.
We will refund all monies paid to us by you including postage/carriage of the original transaction, but not postage/carriage of returning the goods to us, within 1-3 working days, of receiving the goods. The goods should be unused, in their original packaging, and in the same condition as when you received them, if they are received by us, and it is clear there are signs of unreasonable use, wear or tear, we will reduce our refund to you appropriately.
This cancellation policy does not affect your legal right for example if goods are faulty or mis-described.
Damaged/Faulty Goods– Should you wish to return goods to us due to them being faulty or damaged, please contact us either by, telephone 01793 705380, email jo@SED-developments.co.uk
Should the goods we deliver be faulty or damaged, you should contact us by the above methods within seven (7) days of receipt of the goods and return the goods to us promptly. The goods are deemed faulty if: They do not correspond with description/design selected, there is a manufacturing fault or hidden defect, which was present at the time of delivery.
The goods need to be returned to us at your own expense and risk, until they are returned safely to us. We recommend that UK customers send the goods to us via Royal Mail Special Delivery or some other form of insured postage. We don’t guarantee that we will receive your returned goods. Please retain your shipping or postal documentation so that we can complete your request in the event of goods being lost in transit. The goods must be packaged and shipped appropriately to protect against damage.
We will inform you as soon as we receive the returned goods, we will then inspect the goods and notify you if your refund is approved or rejected, this is entirely at the discretion of the seller, namely SED Developments. If approved, your refund will be returned to you via the original method of payment within seven (7) days. We will, refund, reasonable carriage costs on damaged or faulty goods only.
If rejected and the goods are found not to be faulty, we will return the original goods back to you, at your cost.
If an exchange is necessary, this will be arranged without unreasonable delay and without charge. Replacement goods will not be dispatched until the original goods have been received by us, Sed Developments.
Liability – SED Developments shall not be liable for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill). This includes, but is not limited to, damage to property, lost income, profits, economic or commercial losses and third parties claims. We will use reasonable endeavours to get all orders dispatched as quickly as possible. We have no liability to you for any delay in the delivery of products ordered. You have the right to cancel delayed orders at any time and get a refund prior to the goods being dispatched. We shall have no liability to pay any money to you by way of compensation, other than to refund to you the amount paid by you for the goods in question. You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain types of goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.
Events beyond our control – We shall have no liability to you for any failure to deliver the goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control. This includes, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion, acts of god, severe weather, breakdowns, war, riot civil commotion, malicious damage, the default of our suppliers or accident. We will, however, try to put things right as soon as possible.
Copyright - Unless otherwise stated, all rights, including copyright, in the content of these web pages are owned and controlled for these purposes by SED Developments. All use by any individuals or other entities other than us is expressly denied. The copyright and other intellectual property rights in all the material on the SED Developments website are owned by us or our licensors and must not be reproduced without our prior consent.
Invalidity – If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected. Nothing in these Terms and Conditions is intended to limit any rights you may have as a consumer under applicable local law or to limit your Statutory Rights.
Prices and Payments - At SED Developments we make every effort to ensure that prices and products shown on the website are up to date and complete. Therefore the price charged for goods is the price as listed at the time the order is placed. Inevitably there may be some price fluctuations or a product may become unavailable. In this event we will notify you promptly and offer the option to either choose other goods or cancel the order.